fj99's Commitment to
Responsible Gaming
Keep gaming fun — fj99 is always by your side. A fully safe gaming environment with deposit limits, time-outs, and self-exclusion.
What Is Responsible Gaming?
Online gaming is primarily a form of entertainment. fj99 believes the joy of playing is fully realized only when it is controlled, mindful, and free from recklessness. Responsible gaming means setting your own budget and time limits, keeping winning expectations realistic, and taking breaks when needed.
At fj99, we want you to always see gaming as a supplementary form of entertainment — not as a livelihood or a solution to financial problems. Our platform offers several tools and features to help you maintain healthy and controlled gaming habits.
Our support team is with you 24/7 — in both Bengali and English. If you ever feel any issues with your gaming, contact us today.
Our Safety Tools
Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately — changing it requires a waiting period, which prevents you from making impulsive decisions.
Time-Out
Feeling like you need a break? Using the Time-Out feature at fj99, you can temporarily deactivate your account for anywhere from 24 hours up to 30 days. During this time you cannot access any games — your account will be reactivated automatically once the period ends.
Self-Exclusion
If you feel that gaming is getting out of control, you can close your account for a set period or permanently through self-exclusion. Once this option is activated, no promotional or offer emails will be sent to you either.
Gaming History Review
You can view your complete gaming and transaction history in your account at any time. Review your habits, understand how much time and money you are spending, and take action if needed.
Bonus Opt-Out
Bonuses and promotional offers can sometimes create a temptation to play more. You can stop receiving bonus offers at any time — just let the support team know.
24/7 Support
fj99's support team is ready for you around the clock. If you have concerns about gaming, contact us directly via live chat or email — we assist in both Bengali and English.
Warning Signs of Problematic Gaming
If any of the signs below apply to you, it is time to take notice. Speak with fj99 support if needed.
- You are spending beyond your budget and playing more to recover losses.
- You are hiding your gaming habits from family or friends.
- You feel restless, irritable, or low when you cannot play.
- You are neglecting work, studies, or daily responsibilities to play.
- You have tried to stop gaming but have failed repeatedly.
- You are taking loans or borrowing money from others to cover gaming costs.
Golden Rules of Safe Gaming
- Only play with money you can afford to lose.
- Never think of gaming as a source of income.
- Do not play when you are drunk, tired, or under mental stress.
- Set a time and money limit before each session.
- Even after a win, do not spend more time than you committed to.
- Take regular breaks and spend time with family and friends.
Protection of Minors
fj99 is for those aged 21 and above only. Age is verified at the time of account creation. If you have children or teenagers at home, use parental control software on your devices and keep your login details secure.
For Adults Only
The minimum age to game at fj99 is 21. This is not a formality — we genuinely want the younger generation to stay protected. No financial transactions are completed until age verification is done. If anyone suspects a minor is gaming, please inform our support.
How to Activate Limits and Protections
Using fj99's safety tools is very straightforward. Follow the steps below:
Log In to Your Account
Access your account on fj99 and go to the profile section.
Responsible Gaming Section
Click on the "Responsible Gaming" menu in your profile — you will find all the tools here.
Choose Your Preferred Limit
Deposit limit, Time-Out, or self-exclusion — pick whichever you need.
Confirm
Once you confirm the settings, they take effect immediately. Contact support if you have any issues.
Help Is Always at Hand
If you have any concerns about gaming, never face them alone. Get support through fj99 support and the channels below.
Live Chat Support
Connect instantly via fj99's live chat. Our trained team assists with responsible gaming matters in complete confidence.
Email Support
Email us anytime — [email protected] — we respond in both Bengali and English.
Professional Counselling
If you need professional help with gaming addiction, contact your nearest mental health centre. fj99 places your wellbeing above all else.
fj99's Commitment
fj99 is a safe and trustworthy gaming platform. We believe that a gaming environment that does not ensure player protection is not good for anyone in the long run. That is why we keep not only entertainment in mind, but also your mental and financial wellbeing.
SSL encryption and fair play are ensured on our platform. The outcome of every game is determined at random — there is no manipulation. We never encourage you to bet beyond your means.
The minimum deposit amount is ৳300 — this is kept intentionally low so everyone can play within their own means. For withdrawals, we complete the process within a maximum of 3 hours, so there is no uncertainty about your funds.
Our bonus structure is also transparent. The wagering requirement for the 200% welcome bonus is only 15 times the bonus amount — for example, for a ৳2,000 bonus, you only need to wager ৳30,000 to withdraw the bonus winnings. This condition applies only to the bonus, not the deposit.
fj99 follows the best practices of the gaming industry and our responsible gaming policy is updated regularly. Share any suggestions or concerns with us — we are always ready to listen.
Stay Safe While Having Fun
Enjoy gaming responsibly at fj99. Browse our other pages to learn more.