fj99 Privacy Policy

fj99 is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how fj99 collects your personal information, the purposes for which it is used, and how that information is kept secure.

This policy applies to fj99's website, mobile site, and all associated services. By creating an account or using the services on the platform, you are considered to have agreed to the terms of this policy.

This policy may be updated from time to time. The latest version will always be available on this page. We recommend that you read this document regularly.

fj99 collects user information in several ways. Full details are provided below:

2.1 Information You Provide

Information you voluntarily provide during account registration and use of services includes:

• Full name and date of birth
• Email address
• Mobile number
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, or bank account details (for transaction processing only)
• Documents required for identity verification (such as national ID card or passport details)

2.2 Automatically Collected Information

Information collected automatically while using the platform:

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Gaming history and transaction records
• Cookie and session data (details in Section 6)

fj99 uses collected information for the following purposes:

3.1 Service Delivery & Operations

• Completing account creation and verification
• Processing financial transactions — coordinating with bKash, Nagad, Rocket, and bank transfer services for deposits and withdrawals
• Tracking gaming history and balance
• Providing customer support

3.2 Security & Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Preventing multiple accounts and fraudulent activity
• Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements

3.3 Communication & Support

• Sending important account-related notifications
• Sending transaction confirmation messages
• Sending promotional information subject to your consent
• Maintaining 24/7 support services

3.4 Platform Improvement

• Analyzing user experience to improve service quality
• Identifying and resolving technical issues
• Planning and testing new features

fj99 uses industry-leading technology to protect user data. The key elements of our security measures are outlined below:

fj99 never sells users' personal information to third parties for commercial purposes. Information may be disclosed only in the limited circumstances described below:

5.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete financial transactions. This information is used solely for the purpose of processing transactions.

5.2 Legal Obligations

fj99 may be required to provide information in response to a court order, government directive, or lawful request from a law enforcement agency.

5.3 Fraud Prevention

Information may be shared with relevant authorities to assist in the investigation of serious fraud or criminal activity.

5.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the new entity. Users will be notified in advance in such cases.

The fj99 website uses cookies and similar tracking technologies. Details are provided below:

6.1 Types of Cookies

Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security verification, and keep the site's core features running. Without these cookies, the site will not function properly.

Analytical Cookies

These cookies collect information to help us understand how users interact with the site. fj99 uses this information to improve its services.

Preference Cookies

These cookies are used to remember your preferred language, game category, and other settings, so that your experience on future visits is more convenient.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

As a user of fj99, you have the following rights regarding your personal information:

To exercise any of the above rights, please contact our support team. We will respond within a reasonable time after receiving your request.

fj99 does not knowingly collect personal information from minors. An age verification process is followed at the time of registration. If a minor's information has been collected by mistake, that account will be closed immediately and the information deleted.

If a parent or legal guardian believes their child has provided information to fj99, please contact our support team immediately.

Various third-party service providers' games and services are available on the fj99 platform. These providers may have their own privacy policies, which may differ from fj99's policy.

9.1 Game Providers

Our platform features content from various game providers including Pragmatic Play, Evolution Gaming, and Spribe. These providers may collect technical data to operate their games.

9.2 Payment Processors

When you transact via bKash, Nagad, Rocket, or bank transfer, those platforms process data according to their own privacy policies. Visit the relevant platform's website to learn about their policies.

9.3 Analytics Tools

Analytical tools are used to improve website performance and user experience. These tools collect anonymous statistics.

fj99 is not responsible for the privacy practices of third parties. However, we work only with trusted and recognized service providers.

fj99 reserves the right to update this privacy policy as needed. Reasons for changes may include:

• Technological changes or the addition of new services
• Changes to legal or regulatory requirements
• Changes to business operations
• Improvements based on user feedback and suggestions

Registered users will be notified of significant changes via email or platform notifications. Continued use of the platform after changes have been made will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page always shows the date of the most recent version.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

We will respond to privacy-related requests as quickly as possible. Your privacy and data protection are our highest priority.